Notice
Legal
LuxAI.ae is the public brand for the AI concierge service. The legal operator details below apply during the current launch phase.
01Operator
02Represented by
03Contact
04Tax information
05Service scope
06No public self-serve promise
07Operator responsibility
08Availability and accuracy
09Third-party platforms
10Intellectual property
11Dispute resolution
Operator
Webkomodo
Bergheimerstr. 85
47228 Duisburg
Germany
Represented by
Max Zhou
Contact
Phone: +49 (0) 176 72679371
Email: info@webkomodo.de
Tax information
Tax number: 134/5235/4063
VAT ID: DE461688259-00001
Service scope
LuxAI.ae provides managed AI concierge setup, WhatsApp workflow configuration, dashboard setup, and support for business operators.
Commercial terms, data processing details, and production responsibilities are confirmed with each operator before launch.
No public self-serve promise
LuxAI.ae is currently provided as a managed setup. Public pages describe the service direction, but access, scope, integrations, and launch timing depend on a confirmed operator setup.
Operator responsibility
Each operator remains responsible for its own customer relationship, prices, policies, legal disclosures, payment handling, booking decisions, staff actions, and compliance obligations.
The concierge should support the operator workflow. It does not replace the operator's responsibility to verify critical information before relying on it.
Availability and accuracy
We aim to keep the system available and accurate, but no AI, messaging, hosting, or third-party platform can be guaranteed to be uninterrupted or error-free.
Operators should keep human handoff available for VIPs, unclear requests, disputes, payments, accidents, urgent matters, and any case that requires judgment.
Third-party platforms
The service may depend on WhatsApp Business Platform, Meta services, hosting providers, database providers, AI model providers, analytics, file storage, CRM tools, payment tools, and other integrations selected for the operator.
Changes, outages, account restrictions, API limits, or policy updates by those platforms may affect the service.
Intellectual property
The LuxAI.ae brand, website, interface concepts, setup materials, prompts, workflows, and implementation assets remain protected unless a written agreement says otherwise.
Operator data, brand assets, fleet data, catalogue data, customer conversations, and business rules remain the operator's business material, subject to the agreed setup terms.
Dispute resolution
We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.